Frequently Asked Questions

We are a factory , we can guarantee our price is first-hand , very cheap and competitive.

We will make samples before mass production and test them , After sample approved , we will begin mass production , Doing 100% inspection during production and then do random inspection before.

Usually we quote within 24 hours after we get your inquiry.

For an accurate quote, please provide us with more details like logo or packaging customization requirements, quantity preference, shipping address, etc.

Yes, Let me know the specific customization requirements, and I will get back to you as soon as possible.

We can customize the product’s design, color, size, logo and packaging, etc. which will incur additional costs, such as mold costs.

Cabinet handle and knob: 100pcs. Door handle: 10set.

It would be recommended to refer to the detail page of the product you are interested in. If you need further clarification, send me the product link, and I will reply as soon as possible.

We offer sea, air, and land freight as well as express delivery. The specific options depend on the quantity of the order.

For international shipping, it depends on the product quantity and delivery address. For a specific estimate, please provide those details so that I can quote the most cost-effective option.

The nearest ports to us are Ningbo and Shanghai, depending upon the port of delivery , prices varies.

Please send us your detailed address so that we can provide you with the shipping options and relevant costs.

Normally is one year warranty from the shipping date.If it is within the warranty period, the original factory will be responsible for it. If it is out of warranty, we will provide paid maintenance service.

We use PP packaging, but we also customize packaging for our OEM customers.

We accept T/T, Credit Card, PayPal, Western Union, WeChat.

Cleaning & Disinfecting

Do:

  • Target high touch surfaces that are in frequent contact with hands.
  • Begin by cleaning your hardware with a mild, non-abrasive anti-bacterial detergent and water solution, using a soft cloth. Gently wipe all surfaces.
  • Using water and a soft cloth only, wipe all surfaces to remove any remaining detergent residue.
  • For effective cleaning, the treated surface should appear visibly wet then allowed to air dry.

Don’t:

  • Do not use bleach solutions in high concentrations to prevent reaction with the metal and subsequent corrosion.
  • Avoid high alkaline cleaners including sodium carbonate, sodium hydroxide, and ammonia, as these can damage metals and plastics.
  • Do not use cleaners typically used on bathroom fixtures and industrial solvents, as these will damage the protective finish.
  • Do not use abrasive products to apply the cleaner such as scouring pads or steel wool.
  • Avoid spraying the cleaning solution directly onto the product.

For more effective germ-transmission prevention, clean and disinfect door hardware frequently. Unless it poses a security risk, consider leaving interior doors propped open to reduce touchpoints.

Cabinet Hardware

Cabinet hardware comes in various types, including knobs, pulls and handles. Each type serves a different function and aesthetic preference, allowing for customization and style in your cabinetry.

When selecting hardware, consider the size and style of your cabinets. For example, larger cabinets may benefit from longer pulls or handles, while smaller cabinets may require smaller knobs. It’s essential to maintain proportionality and functionality while choosing the right size.

Koppalive’s cabinet hardware is made of brass material. We only produce brass products, no other materials

Installing cabinet hardware typically involves measuring and marking the placement, drilling holes, and attaching the hardware using screws. It’s crucial to ensure accurate measurements and alignment for a professional and polished look. Many hardware manufacturers provide installation guides or templates for ease of installation.

Yes, mixing and matching hardware styles can add visual interest and personality to your cabinetry. However, it’s essential to maintain some coherence in terms of finishes or overarching design themes to create a cohesive look. Experimenting with different combinations can create a unique and personalized touch to your space.

Cleaning and maintaining cabinet hardware depend on the material. Generally, wiping them with a soft cloth and mild soap solution is sufficient for regular cleaning. Avoid harsh chemicals or abrasive cleaners, especially on delicate materials like glass or ceramic. Additionally, periodically tighten screws to ensure hardware remains secure over time.

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